Cannot Connect

Posted By topster 1/4/2011 1:18:04 PM
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topster
 Posted 1/4/2011 1:18:04 PM
Supreme Being

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Last Active: 1/10/2012 4:15:53 AM
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I have been using CSB5 for a long time. All of a sudden I cannot connect to site. This happens on all 4 of my sites. FTP works ok, but CSB cannot connect. Nothing was done to program as far as I know. Anyone know where I could get the last CSB5 file and try reinstalling it?
samrc
 Posted 1/18/2012 11:35:52 AM
Supreme Being

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DO NOT reinstall.

The program is stable (unlike many) and the problem is probably NOT CSB itself.

Generally, you should not have to adjust the publishing settings in CSB, UNLESS:
- YOU have changed your password for the account
- your HOST moved the account to a different server (case sensitive, address change, etc)
- your HOST changed the ftp settings for security, etc.
- your HOST changed the folder layout and now requires different ftp folder
- you MOVE to another HOST.

Please visit this page: http://www.samisite.com/publish/id79.htm
Have you installed/uninstalled any programs/updates lately?





-Samantha

1/18/2012 11:38:03 AM by samrc

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