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CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 1:36:36 PM

samrc

Posts: 2289
Joined: 5/19/2005
From: Florida, USA
Status: offline

Please read this thread for the official notification!

GlobalSCAPE will no longer have a legal license agreement to continue to develop or to sell the CSB products!

If you are using CSB 3 or 4 and may be interested in the final version of the software (offers some nice new features), get it now because the last day that GlobalSCAPE can sell it to you is June 30, 2006! Even if you are not ready to upgrade yet but might want it, buy now or lose out on that last version!

_____________________________

-Samantha
Visit Samisite.com for CSB Tutorials & WYSIWYG webmaster support.
Try to live your life so that you wouldn't be afraid to sell the family parrot to the town gossip." Will Rogers (1879 - 1935)

Post #: 1

RE: CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 3:09:31 PM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

WOW that's not much notice! One of the reasons I chose to just upgrade Cute was for the ability to also purchase additional licenses for those whom I will delegate certain aspects of site development in the near future. This decision was based on the necessity of my being able to also work on parts of my site in an integrated manner. If I want to continue with this plan, it would mean I would need to purchase as many copies as I think I will need before the deadline. Or, it means I need to start building my site on another software. This comes at a time for me when I am redesigning my site and functionality. I understand business enough to know why we weren't told sooner - but gee whiz, it's quite a blow. And to make that decision immediately, as I am about to travel beginning the middle of next week for a time that will take me through the deadline date creates quite a dilemma. It's a big decision - either relearn new software when I am in a time crunch to create the new web site design -or put out the money to buy licenses for a number of programs of which I am not sure how many I actually need.

Did I understand the post right in that if I did purchase the copies there would be no time limit to how long I could register these copies? Obviously I would need to buy the rights now but not knowing what computers they would be downloaded on, I could not actually install them until unknown future dates.

Any reply that might help me make that decision would be appreciated. I tried to post this under the official notice post but the post reply button was dissabled.

Thanks!

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to samrc)

Post #: 2

RE: CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 5:34:48 PM

rickasaurus

Posts: 366
Joined: 6/2/2005
From: Hamilton Island, Australia
Status: offline

Sam, Globalscape's comments make it appear that CSB is being discontinued because the license will no longer be available to them. While this is no doubt true, I suspect this is Globalscape's decision, not the licensor. Probably they are not satisfied with sales since CSB5 release. In any case, the reason is immaterial now.

While Globalscape have indicated the forum will be supported for a short time, I would like to humbly suggest that you install the "new" CSB forum on Samisite.com. TCH has the free SMF discussion board available which can be automatically installed with Fantastico. I had a quick look at SMF and it seems to meet the needs very well. Why wait for Globalscape to kill the forum?

I am sure you would have a large and loyal following across to Samisite .com CSB Forum!
Rick

_____________________________

Einstein said the enjoyment of chopping wood is seeing an immediate result. Is web design like that? Bushtrack Web Creations

(in reply to samrc)

Post #: 3

RE: CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 6:31:09 PM

GlobalSCAPE Support

Posts: 82
Joined: 5/19/2005
Status: offline

quote:

Did I understand the post right in that if I did purchase the copies there would be no time limit to how long I could register these copies?

SafariWoman, as long as the license is purchased by midnight (CDT) on June 30th, there is no time frame during which you MUST use the serial number and register the software. Our registration and activation server will remain available indefinitely. Your license does not expire.

quote:

Globalscape's comments make it appear that CSB is being discontinued because the license will no longer be available to them. While this is no doubt true, I suspect this is Globalscape's decision, not the licensor... In any case, the reason is immaterial now.

It was not GlobalSCAPE's decision.

quote:

While Globalscape have indicated the forum will be supported for a short time, I would like to humbly suggest that you install the "new" CSB forum on Samisite.com. TCH has the free SMF discussion board available which can be automatically installed with Fantastico. I had a quick look at SMF and it seems to meet the needs very well. Why wait for Globalscape to kill the forum?

The forum will remain available for AT LEAST one more year.

_____________________________

The GlobalSCAPE Tech Support Team
http://support.globalscape.com

(in reply to rickasaurus)

Post #: 4

RE: CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 6:48:44 PM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

Hi, Thanks for clarifying that! I don't know if you are at liberty to answer this or if you know, but I have to ask anyway, whether or not web.com will continue to offer Cute through another liscenser or through their own commerce site after the cut off date through Global.

??

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to GlobalSCAPE Support)

Post #: 5

RE: CuteSITE Builder-CSB DISCONTINUED - 6/9/2006 10:50:09 PM

samrc

Posts: 2289
Joined: 5/19/2005
From: Florida, USA
Status: offline

Rick, think this through for a second.....it would NOT make sense for GlobalSCAPE to put so much effort into rehabing CSB one last time then not want to maintain the license! They would want to, at minimum, recoup the expense and at best, make some money! Even if Web.com increased the licensing cost, it would still make sense for GlobalSCAPE to maintain the license for a while longer!

It makes me sick to think of the time and money spent by GlobalSCAPE to upgrade our program then have the rug pulled but Web.com on the licensing issue. GlobalSCAPE has done a fine job of supporting and developing this product and SHOULD be allowed the rights to sell it for another year or two!

If I knew who to contact at Web.com to get someone to consider how much this program means to us I would do it in a heart beat. This program is still viable and still appreciated.

I prefer to keep the CSB forum at the GlobalSCAPE site for as long as possible and am VERY APPRECIATIVE that GlobalSCAPE recoginizes its importance. The two databases of information are invaluable (this forum and the previous forum that GlobalSCAPE has graciously kept up for a year since that board closed). I could not recreate these resources!!! The kindness, the generousity of spirit and the knowledgeable assistance by so many people have made this forum a very special place to visit. Most forums of this type are filled with snarky remarks or the responses are too high-tech where this forum is BASICS.

And hopefully while here, folks will see that GlobalSCAPE offers other products that assist webmasters. I use CuteHTML Pro and CuteMAP. And when I finally have to dump my WSFTP (its an OLD version

) I expect I will invest in yet another GlobalSCAPE product, CuteFTP! The GlobalSCAPE products have been reliable and workhorses for me and maybe others will find that too... (Just to note: I am not a GlobalSCAPE employee and am not paid to moderate.)

Wanda, I sincerely doubt that the program will be relicensed. The Trellix base is old and was nearing end of life for the product. Chances are good that even if GlobalSCAPE still had licensing, it would have stopped with version 5. Things like CSS could not be added and future products really do need to offer it.

< Message edited by samrc -- 6/9/2006 11:23:03 PM >

_____________________________

-Samantha
Visit Samisite.com for CSB Tutorials & WYSIWYG webmaster support.
Try to live your life so that you wouldn't be afraid to sell the family parrot to the town gossip." Will Rogers (1879 - 1935)

(in reply to SafariWoman)

Post #: 6

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 12:11:41 AM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

http://www.web.com/web-hosting-provider/about.aspx

At the bottom of this page you will find the most important people at Web.com and their contact information. I don't know if you might want to start a petition here - but time is probably too short to collect many names. I would think though that if you composed a letter and sent it to each division head on our behalf that somewhrre along the line, you would grab someone's attention. Whether it would do any good or not, who knows. I am a firm beleiver in letter writing and have practically moved mountains via persuasive letters. I know YOU have the FIRE for it in this case. A great book of wisdom says - Faith without works is dead. The opposite side of that coin is Faith + works = progress. :-)

Another good quote is: Nothing gambled nothing gained .. and in this case there is absolutely nothing to loose.

A Final Quote:
Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.
Margaret Mead
US anthropologist & popularizer of anthropology (1901 - 1978)

So what do you think? Maybe we should all write a letter and send it to every name on that list!

As well as, I am sure it wouldn't take much more than looking up their number and calling to find out who is actually in charge of that either......

Just FOOD FOR THOUGHT.

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to samrc)

Post #: 7

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 3:02:56 AM

rickasaurus

Posts: 366
Joined: 6/2/2005
From: Hamilton Island, Australia
Status: offline

Samantha, I respect your view and understand your rationale. However I thought it through another way: I cannot imagine any management decision at Globalscape to put all the investment into the development of CSB5, without first negotiating the ongoing availablity of the license, particularly since the licence termination date was so close to the development period of CSB5. It is still my view that Globalscape have come to the conclusion CSB5 was not going to boost CSB sales and decided to chop. Anyway, as I said before, the decision is made and the reasons are really immaterial.

I would like to encourage you to rethink the idea to establish the forum at Samisite.com. I think it is better to do it now, while the forum is still alive and viable, with a good group of contributors. Since Globalscape has committed to at least one year, the legacy data base will still be available. Within a year, the new database will have developed substantially and could continue with or without the ongoing availability of the Globalscape database. If you wait a year, a new forum may need to start with no database at all.

Anyway, just my thoughts. It is up to you.

Rick

_____________________________

Einstein said the enjoyment of chopping wood is seeing an immediate result. Is web design like that? Bushtrack Web Creations

(in reply to samrc)

Post #: 8

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 4:05:25 AM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

Another idea! (Don't ya just love how people are so eager to give you ideas when they don't have to do the work. LOL) might as well laugh a little....

Maybe you can negotiate with Cute now to give you the rights to transfer the data base if you should so choose to keep a forum at your site at the time that they decide to terminate it. If you negotiate now, then we will all breath a sigh of relief to know the fate of the data and I am sure it will be encouraging to everyone who participates to continue to do so. I can sense that just knowing it may die out, even though a year is a long time, some people may be less inclined to participate. That would be sad because I am sure many users will continue to use Cute for a long time to come for the same reasons they do now, that being its ease primarily, no matter how antiquated it may become in the future to the more technically savvy web masters.

Just more food for thought...

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to rickasaurus)

Post #: 9

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 6:07:32 AM

rickasaurus

Posts: 366
Joined: 6/2/2005
From: Hamilton Island, Australia
Status: offline

Wanda, you read between my lines, and said what I hesitated to say. I agree with your comment: "I can sense that just knowing it may die out, even though a year is a long time, some people may be less inclined to participate".

This is precisely why I suggest to initiate a new forum sooner rather than later. However I disagree on one point: I think in this situation, a year is a very short time.

One final comment on your point about who does the work. Although I think Sam is the logical one to host a new forum, I am sure there are several of us who would be willing to help her set it up and support it.

Rick

_____________________________

Einstein said the enjoyment of chopping wood is seeing an immediate result. Is web design like that? Bushtrack Web Creations

(in reply to SafariWoman)

Post #: 10

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 7:21:59 AM

samrc

Posts: 2289
Joined: 5/19/2005
From: Florida, USA
Status: offline

quote:

It was not GlobalSCAPE's decision.

I was personally told that web.com "decided to not renew our license agreement".

I agree that a letter writing campaign can sometimes change the course of events. When I learned of the situation, I also mentioned it to GlobalSCAPE! Wanda, I told you that we think alike!!!

It would take more than just me to write letters but yes, I would be willing to do my share. But addressing the letters shotgun could very well miss the intended target completely, defeating the purpose AND if sent by email, multiple letters to many departments would be seen as spam and DUMPED before anyone even saw them! If we knew WHO or which department we should address, it would have far better chance at success!

I believe that GlobalSCAPE is the best place for the forum now. They also have the manual, and the terrific knowledge base pages for the product. All three components are vital to the support of the product. When they say the forum will be supported for at LEAST a year, I accept that. Consider: The old forum was and still is a treasure trove of EXCELLENT information. Instead of dumping the info, GlobalSCAPE continues to offer that forum as a reference for us! GlobalSCAPE has treated us GREAT and there is no reason for me to doubt that they will continue to do that.

quote:

Why wait for Globalscape to kill the forum? I am sure you would have a large and loyal following across to Samisite .com CSB Forum!

I would like to encourage you to rethink the idea to establish the forum at Samisite.com. I think it is better to do it now, while the forum is still alive and viable, with a good group of contributors. Since Globalscape has committed to at least one year, the legacy data base will still be available. Within a year, the new database will have developed substantially and could continue with or without the ongoing availability of the Globalscape database. If you wait a year, a new forum may need to start with no database at all.

As to a forum on Samisite.com, I did not expect to add one, but will give it some serious thought, OK?
I found out about this licensing issue only a day or two before you folks did. So like you, I am still in shock...still getting my head around it. I am still reeling from my house burglary, still trying to identify and qualitfy the damage and loss. In addition, this week my primary employer signed a letter of intent to begin the process to move our plant to a location more than an hour away from my home....so folks give me some time to think this through. (They say bad news comes in 3's so that should hold me for a while.

)

quote:

One final comment on your point about who does the work. Although I think Sam is the logical one to host a new forum, I am sure there are several of us who would be willing to help her set it up and support it.

Rick...I may hold you to that!!! And I agree, SamiSite.com is the next logical place should I decide to do it.

I did research the forum software used here and found that my hosting company does not support it.
AND more importantly, even if GlobalSCAPE provided the database to me, this forum software is not compatible with MySQL.

I would have to convert it before I use it, if that is possible....

Another problem I see is that once this forum is closed, I will no longer have the incoming links to send people to Samisite.com for CSB/Trellix support like I do now and the google rank for my site will fall. People will not find my site as easily and will not know there is support for the product. Again, the importance of this GlobalSCAPE forum is significant! If GlobalSCAPE were to provide a link to Samisite.com and KW's csbsupport.com as unofficial support sites, that would reduce that problem.

quote:

... I am sure many users will continue to use Cute for a long time to come for the same reasons they do now, that being its ease primarily, no matter how antiquated it may become in the future to the more technically savvy web masters.

YOU ARE DEAD ON! Many people will continue to use this software until browsers no longer support the HTML code it generates. SO PLEASE DO NOT STOP CONTRIBUTING! PLEASE CONTINUE TO PARTICIPATE! The saddest part of this forum is the fact that MANY people only come to the board when they have a problem and will never see that CSB 5 was available! They will show up 2 months, 6 months, 1 year from now and be FLOORED because they did not get an email and will feel betrayed because they were not notified (even though they were the ones that purposely unchecked the box to receive notifications about new products when they registered!

) All the more reason to have users of the product try to get web.com to reconsider the licensing issue so people have the opportunity to upgrade to the last version of CSB, with expanding tables! SO SAD!

< Message edited by samrc -- 6/10/2006 7:27:22 AM >

_____________________________

-Samantha
Visit Samisite.com for CSB Tutorials & WYSIWYG webmaster support.
Try to live your life so that you wouldn't be afraid to sell the family parrot to the town gossip." Will Rogers (1879 - 1935)

(in reply to SafariWoman)

Post #: 11

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 9:09:13 AM

Etienne

Posts: 140
Status: offline

Devastating news!

Although I am just an individual user and appreciate being able to use firstly Trelix and then CSB 3, 4 & 5, the 20 day short notice is not at all appreciated.

The post above (by Global Scape Support) says it was not a Global Scape decision. So does that mean that Web.com decided not to renew the license? If so, why? If you read the Official Notice no reason is given. If you read the above post, are Global Scape management saying they did not have a choice not to renew it and if so, why? The whole announcement is just too blunt and does not make sense. It's a take it or leave announcement. Whatever the case may be, the 20 day short notice smacks of the businesses lack of appreciation for it's customers that have given long-term support. There is no way this couldn't have been known in advance.

About the decision, businesses too often dissect their operations into smaller parts. They think they are able to control the individual parts better. Unfortunately this is not true from a holistic profitability point of view because the smaller parts often conflict with one another and the overall goal of making profits is lost in all the arguments. It could be that the CSB part of Global Scape, is perceived by management as not producing sufficient revenues for the business as a whole and they are blaming this as not being their decision.

I am not the biggest expert in Web Site Software businesses or even Web Site development. On the one hand I have heard so much hype about Dream Weaver and that many of the best web developers use it, that sometimes I wonder if I am missing out on something better than CSB. On the other hand I have become confident with CSB and its web management approach is the best I know of and it works for me.

20 days notice! What a blow!

Sadly disappointed.

< Message edited by Etienne -- 6/10/2006 3:58:38 PM >

(in reply to rickasaurus)

Post #: 12

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 1:17:04 PM

tgshaw

Posts: 766
Joined: 6/1/2005
Status: offline

Still trying to get my head around this, too, and don't have much time to respond right now. I figured this would happen some time, but not immediately after CSB5 was released.

One reason I'm not surprised is that the product has never really been promoted, but that may be because of the license arrangement, I don't know (guess I never understood that Globalscape didn't have permanent rights).

There are some uses for it that continue to be viable. There was a visually-oriented web developer who posted at WWW, asking if anyone knew of an application that made a "mock-up" of a site... He went on and described everything he needed it to do: showing where links would be and having operational links that would actually link between mocked-up pages; something that could be accessed by more than one person working on the site; inserting pages, sequences, showing what type of content would be on each page, etc., etc. Everything he asked for, CSB's site map and .tlx file does - which I told him. I never heard if he bought it, but he said he would look into it, the idea being that even though he hand-codes everything, he wanted the ability to make a mock-up and was willing to pay for it, even though he'd never use the program to actually build a site. But he never would have heard of CSB if I hadn't told him about it.

Among all of CSB's features, the one I'd miss the most is that map! We visually-oriented web developers need something like that, and I haven't found it in any other program. I might post at WWW and see if anyone else knows of one, but since I was the only person to suggest a product to the developer who asked, I rather doubt it.

I don't suppose anyone knows why Web.com wouldn't renew the license? I don't see how it would hurt them any, unless they think the program would be competition for others they have. But with the level of promotion (none), I don't see how that could be true. I don't understand what they'd get from just sitting on it.

This is pretty self-centered, since it just involves those of us already using the program, but the one thing that really bothers me is CSB being only available as a download; I'm assuming that downloads would be unavailable after June 30, even if you have a serial number and license. I have no problem using a program after it's no longer supported, but the way CSB is set up, the first time someone would get a program corruption that would necessitate a new download, or get a new computer, that would be the end of it. You can plan ahead if you're getting a new computer, but you can't plan for a program corruption, so the only sensible thing would be to begin switching to something else now. At least that's how I see it - if someone can offer another solution, I'd be happy to hear it.

In that vein, is there any way at all that CSB could be made available on disc, at least to current users, before the license ran out? Or is that one of the things that's forbidden by the license? I'd be more than happy to buy the program again in order to have it on disc.

(in reply to Etienne)

Post #: 13

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 2:58:06 PM

samrc

Posts: 2289
Joined: 5/19/2005
From: Florida, USA
Status: offline

Trudy, just download the CSB install file (.exe) again. No reason to rebuy to get the program!!!

Choose to save a copy to your computer then burn a disk of that program for archival purpose. You have the right to do that. That install file could be used to reinstall the program later. In fact, if you have not been doing that, you should for every program you download in case you ever need to reinstall them again or change computers. Simple Easy. I have a version of CSB4 and CSB5 on a disk and used it to get my laptop and home machine switched over. Simply copy the install file to your my docs folder then double click to install the program!

For people that know CSB 5 exists and have been debating if you want to upgrade... Pay for it! Download it to a storage file and/or and burn a disk. You can install it later as long as you have a registration code. GlobalSCAPE can sell and provide the registration code for you through June 30th only. But once you have that, you can install and reinstall as necessary as you change equipment.

On a personal note:
I am disappointed and saddened by some of what I am reading. From what I know of the issue, GlobalSCAPE is the injured party folks and web.com is being hard nosed. Until and unless I find out something substantial to change that knowledge, I will accept that GlobalSCAPE AND the USERS of CSB are getting BOTH being screwed in this licensing cancellation! Maybe GlobalSCAPE has not promoted CSB due to contractural conflicts or while they were negotiating the license extension....But we really will never know the background on that and shouldn't!

Instead of trying to come up with reasons why this and that, and placing blame, can't we work towards at least letting web.com KNOW that they have pulled the rug out from under loyal users of this product? MAYBE, JUST MAYBE something positive will happen! Someone on this board (and you know who you are) did a very nice thing for me this week (thank you again) and in doing so gave me back part of my belief that good things CAN happen even in the midst of a reallllllllly bad week! That something totally unexpected can change your outlook. This forum has always been built on the generosity of spirit and I would like to see that continue and be put towards extending the product for another year!

I won't apologize for trying to stay positive or wanting to make a difference. I KNOW my participation on this board has made a difference to MANY people over MANY years. I don't get paid to do it, neither does anyone else that has put in hours, days, weeks, months and years watching for posts and responding. Others have changed and influenced my life (personally and professionally) because of this board, because of a simple little web-building program. Amazing! And GlobalSCAPE facilitiated that!

As Trudy said, the program is still viable and I hate to see it cut before it needs to be.
If web.com knew first-hand that we still need this program to exist for a while longer, that there are folks that will not get the message until too late, maybe, just maybe, we can change the outcome! Maybe that is a pipe-dream and we can't make a difference this time. But I GUARANTEE that NOTHING will happen and CSB will end on June 30, 2006 if the only thing that is done is mud-slinging at GlobalSCAPE! It does not matter HOW or even why we got to this point, only that we are here and is anyone willing to help try to change this?

< Message edited by samrc -- 6/10/2006 3:16:51 PM >

_____________________________

-Samantha
Visit Samisite.com for CSB Tutorials & WYSIWYG webmaster support.
Try to live your life so that you wouldn't be afraid to sell the family parrot to the town gossip." Will Rogers (1879 - 1935)

(in reply to tgshaw)

Post #: 14

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 3:28:00 PM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

AMEN to that Sam!

It's not where you've been -it's where you are going! That's what counts.

Since you have a relationship with Cute directly, can you just ask them who we should write to or call? As a Cute customer, I beleive any one of us has the right to contact them to find out if Cute won't provide the information. For me, if I'm going to do somthing I have to do it in the next couple of days as I leave on a boating trip with only an expensive wifi computer connection that will be slow and occasional at best. I might not be able to write at all without it being a major ordeal. (Docking the boat - finding an internet cafe etc.) I'm with ya on this point: We have to try even if we fail - or we will always wonder "what if."

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to samrc)

Post #: 15

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 4:32:00 PM

rickasaurus

Posts: 366
Joined: 6/2/2005
From: Hamilton Island, Australia
Status: offline

Sam, I understand your sentiment to Globalscape and your support for them, and perhaps you have insight I don't have. Possibly I am too cynical, however there is one point I just can't accept. I will say it once more then shut up!

Why would Globalscape (or any business), invest in a new or upgraded product, without ensuring they have negotiated rights to that product?

Rick

_____________________________

Einstein said the enjoyment of chopping wood is seeing an immediate result. Is web design like that? Bushtrack Web Creations

(in reply to SafariWoman)

Post #: 16

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 5:43:58 PM

samrc

Posts: 2289
Joined: 5/19/2005
From: Florida, USA
Status: offline

Rick,

Your post is exactly what I meant in my previous post. Conjecturing can confuse the issue and even get rumors started, especially when people only skim read and miss the context!! You KNOW that often happens!!!

I have a background that put me in the position of dealing with contracts on regular basis. In answer to your near-accusatory question, I can tell you that I can think of SEVERAL LEGITIMATE reasons off the top of my head for ANY company to invest in a new or upgraded product without a secured extended license:
1) Licensing was probably a no-brainer in the past. Making it a non-issue while the upgrade was in process. Full expectation would be that you would be able to continue with business as usual. Waiting to secure the license when it was a probable "done-deal" would have lost vital time and ground.
2) Extension of licensing contract may have had preliminary approval or even been approved!
3) Licensing contract may have had an OPT OUT clause with 30 day notice that web.com has chosen to enact. One contract we have in place has a 90 day opt out, and another has 20 days! Depends on who wrote the contract and why.
4) Licensing contract may have had an OPT OUT clause for sale of company or reorganization of company. (Trellix sold to Interland, who has reorganized and become web.com) If this is the case, GlobalSCAPE has been at their mercy since they licensed the product 5 years ago!
5) Last year we had a lot of problems with Trellix SiteBuilder folks coming here for support. GlobalSCAPE had to directly interceed with Interland to get that situation resolved. With the reorganization, Web.com may now consider TRELLIX/CSB to be detracting from a primary product Trellix Online Site Builder, one of their main money makers (Selling to Earthlink, Verizon, etc). By taking CSB off the market, they remove an obstacle.
6) Since GlobalSCAPE expected to release the upgrade to CSB several months before it came out they expected they would have quite some time on the new release before the license would need to be renewed. As we all know, CSB 5 was delayed because of another program that required immediate attention (a much higher $$ product that RIGHTFULLY should have priority over CSB for GlobalSCAPE). Time may have just slid away.....
7) And of course there is that all time favorite....Someone just dropped the ball and did not notice the renewal date.

See it all the time. People lose domain names.... Why would someone spend years building a site only to lose the site because they did not keep their domain name! People build on property without getting a surveyor and only find out AFTER they built that the septic tank is UNDER the family room so to get to it they have to go through the slab each time (YES, the house next to my bosses' has this situation!). Or a business expands and encroach on a neighbor's property or into right of way and have to remove the improvement.

I'm sure I could come up with more if I stayed here longer. All logical and reasonable. But as I said, IT DOESN"T MATTER. It accomplishes NOTHING. So I go back to the same thing I said earlier:
Instead of trying to come up with reasons why this and that, and placing blame, can't we work towards at least letting web.com KNOW that they have pulled the rug out from under loyal users of this product?

If we TRY and fail, we did our best. If we do NOT try, we have already failed.

< Message edited by samrc -- 6/10/2006 5:45:28 PM >

_____________________________

-Samantha
Visit Samisite.com for CSB Tutorials & WYSIWYG webmaster support.
Try to live your life so that you wouldn't be afraid to sell the family parrot to the town gossip." Will Rogers (1879 - 1935)

(in reply to rickasaurus)

Post #: 17

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 9:58:46 PM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

To me as a user it doesn't matter what happened and if Global says it wasn't their decision I accept that and move forward. I guess if we inquire to web.com, we might soon know.

Something I try to help people do is stop, access where they are, what they want and how to get there. Dwelling on the past just holds things up. For example, if Sam had done this when she was robbed, she would still be looking at the same mess she had the day she came home. As shocking as this is, it isn't the end of the world and there are proactive things such as calls or letter writing or scheming plans for the forum that we can do. Your quote was perfect Sam!

If all the time and energy that has already been spent discussing the whys of the situation had been spent towards composing letters, a step forward would have already been taken rather than continuing to march in place. (Me included on that one!!!)

For as much or little time as I will have internet access over the next couple of weeks I look forward to seeing the steps taken and maybe even progress here.

And - I KNOW - there will be action taken ......

It will be a great learning experience for us all.

< Message edited by samrc -- 6/11/2006 6:34:03 AM >

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to samrc)

Post #: 18

RE: CuteSITE Builder-CSB DISCONTINUED - 6/10/2006 10:09:42 PM

SafariWoman

Posts: 391
Joined: 8/20/2005
From: Hawaii & Florida are both "HOME"
Status: offline

Wow, Once I got on and read the recent posts, I forgot what I logged on to ask about anyway! lol

The laptop that I already use as my back up for the cute file is in the shop and since I doubt I will be back before this deadline to retrieve it and get the new 5 I upgraded installed - I just want to be sure I got this right.

According to what I read above, I can download a copy of the version five onto a disk and load from there when I get back. Is this right? And then I will be able to still register it even after the deadline if nothing changes on that. - I got that part down from a previous question I asked.

Just checking..... because I thought it had been written here previously that Cute could not be wholey written to a disk and stored for future download for pirating prevention reasons.

Thanks !

_____________________________

Wanda Hope Carter
Success is a way of life found moment by moment.

(in reply to SafariWoman)

Post #: 19

RE: CuteSITE Builder-CSB DISCONTINUED - 6/11/2006 12:48:33 AM

turtle

Posts: 187
Joined: 6/5/2005
Status: offline

I have the final version on CD and a USB Memory Stick for backup.
And I will copy it to an external USB hard drive.

I also copied my serial number and a copy of the Order Recipt to both.
So in the future I can re install from one of those sources.

_____________________________

-turtle
treasure your pets

(in reply to SafariWoman)

Post #: 20